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Foresite is offering this
living document to be used as a forum for sharing information
between all C3 users. If you have a question regarding your C3, and
it is not answered below, please contact Terry Munson or Eric Camden
and they will
address your issue. (C3support@residues.com
or 765-457-8095). Foresite encourages our C3 owners to contact us on
any C3 related issues or suggestions.
What is the benefit for checking a spot on a board assembly versus
the whole board?
Checking a specific 0.1
in˛ area on the circuit board will give accurate assessment of ionic
or conductive residues present on that location. A full board check
only gives you an average of all contaminants present over the
entire board. Often the majority of a circuit board assembly is
clean with only a few specific locations highly contaminated due to
the particular manufacturing processes utilized.
What is included when I purchase a C3?
A C3 package includes:
the C3, 100 test cells, 100 sample vials, 2 liter bags of
extraction solution, equipment manual, USB Flash copy of manual, 12
month warranty.
What
type of warranty is provided with the C3?
A C3 comes with a
12 month limited warranty.
What do I do if the extraction sample tests "dirty"?
You can transfer the
extraction sample from the test cell to a sample vial and send
that vial to Foresite for ion chromatography analysis or perform
your own IC analysis if you have the capability.
Is the test cell re-useable?
The test cell is not
re-useable. The used test cell has been exposed to contaminants and
would not yield reliable test results with re-use.
What if I have
vias at my test location?
Placing a piece of Kapton™
Tape on the opposite side of the board will seal the vias and allow
you to extract from the location without leaking the extraction
solution onto the board. Make sure your tape is ionically clean by
C3 testing the adhesive side of the tape before you attempt to use
it for C3 board or component Testing.
Can the C3 be used in other countries with different power
systems?
The C3 was designed to
work internationally with 120-240 V, 50-60 Hz power grids. For Asian
and European plugs, a plug format converter may be needed (widely
available). This will depend on your electrical outlet pin design.
How long will a bag
of extraction solution last?
A one (1) liter bag of
extraction solution should last approximately one month or about 400 samples (based
upon average process monitoring).
When does the
extraction solution expire?
The extraction solution
is guaranteed for 6 months from the packaging date.
Can I refill the extraction solution container and is the
extraction solution unique?
Foresite will not
guarantee your results if you refill the extraction solution
container. The extraction solution is Type II laboratory extraction
solution
generated, assayed, and guaranteed by Foresite's I.C. Laboratory.
How do I get more
extraction solution?
Extraction solution can
be purchased directly from Foresite by calling (765.457.8095) or
e-mailing (C3support@residues.com)
us. (part number
04C035B1)
Can I save a
plot of the C3 test result?
The C3 automatically
captures all test data from a test; however, it does not automatically
capture the graph of the "clean" or "dirty" test results. You can
save a "screen capture" of the graphical result prior to starting
the next test. After the next test is started the graphical result
is lost.
How many test results can be saved on the SD card provided with the
unit?
The test data from
approximately 1000 tests can be stored on the 128MB SD card provided
with the C3. This will be lower if screen images are saved to
the SD card.
How
often should I download the data from the SD card?
If you’re a heavy user
(perform numerous test per day or save many screen images), you
should download the contents of the SD card quarterly. Purchasing a
larger memory SD card will also extend your time between downloads.
Can I extract the data from the C3 for analysis on a separate
computer?
The C3 data is stored on
the PDA's SD card and can be transferred to a PC by using the SD
card reader (included). Data can be accessed in Microsoft Excel as a
"space delimited file".
Contact Foresite for more information.
How much of an extracted sample is required to be present in the test
cell in order to get a good test?
The extracted sample
should cover at least 1/2 of the "Y" pattern electrode in the test
cell.
What do I do if the
PDA will not charge?
Assure the system is
plugged into a working electrical outlet and perform a hard reset on
the PDA using the stylus. If the PDA does not start to charge,
contact Foresite.
What
do I do if the C3 program gets lost on the PDA?
The program can be easily
reloaded from the SD card. Instructions are in the Users Manual or
contact Foresite.
Is there any calibration needed for the C3 and how often would I
calibrate it?
Calibration is performed
at the factory and no further calibration is needed. Periodic
electrical verification should be performed (verification cells
included) to assure the electrical system is functioning properly.
How often should a verification test be performed?
Foresite suggests weekly
verification of the unit. If the verification results are ever out of
range, please call Foresite.
Is the C3 Blue Tooth compatible?
The current revision of
the C3 PDA (HP1715) has no Blue Tooth functions. Past C3 PDAs did
have Blue Tooth capabilities but the C3 does not support these
applications. For more help contact HP about the model of PDA for
assistance in Blue Tooth questions.
Do you have an MSDS for the C3 Extraction Solution that I could
download?
Yes.
Click here to be taken to our C3 Extraction Solution MSDS.
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